Lifeboat Foundation

Audio engineering can make computerized customer support lines seem friendlier and more helpful.

Say you’re on the phone with a company and the automated virtual assistant needs a few seconds to “look up” your information. And then you hear it. The sound is unmistakable. It’s familiar. It’s the clickity-clack of a keyboard. You know it’s just a sound effect, but unlike hold music or a stream of company information, it’s not annoying. In fact, it’s kind of comforting.

Michael Norton and Ryan Buell of the Harvard Business School studied this idea —that customers appreciate knowing that work is being done on their behalf, even when the only “person” “working” is an algorithm. They call it the labor illusion.

Continue reading “Audio engineering is making call center robots more ‘human’ and less annoying” »

Some weird religious stories w/ transhumanism Expect the conflict between religion and transhumanism to get worse, as closed-minded conservative viewpoints get challenged by radical science and a future with no need for an afterlife: http://barbwire.com/2017/04/06/cybernetic-messiah-transhuman…elligence/ & http://www.livebytheword.blog/google-directors-push-for-comp…s-explain/ & http://ctktexas.com/pastoral-backstory-march-30th-2017/

By J. Davila Ashcroft

The recent film Ghost in the Shell is a science fiction tale about a young girl (known as Major) used as an experiment in a Transhumanist/Artificial Intelligence experiment, turning her into a weapon. At first, she complies, thinking the company behind the experiment saved her life after her family died. The truth is, however, that the company took her forcefully while she was a runaway. Major finds out that this company has done the same to others as well, and this knowledge causes her to turn on the company. Throughout the story the viewer is confronted with the existential questions behind such an experiment as Major struggles with the trauma of not feeling things like the warmth of human skin, and the sensations of touch and taste, and feels less than human, though she is told many times she is better than human. While this is obviously a science fiction story, what might comes as a surprise to some is that the subject matter of the film is not just fiction. Transhumanism and Artificial Intelligence on the level of the things explored in this film are all too real, and seem to be only a few years around the corner.

Continue reading “The Cybernetic Messiah: Transhumanism and Artificial Intelligence” »

“The clothing industry is said to be the world’s second most polluting business, runner-up in grubbiness to oil.”

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Although some thinkers use the term “singularity” to refer to any dramatic paradigm shift in the way we think and perceive our reality, in most conversations The Singularity refers to the point at which AI surpasses human intelligence. What that point looks like, though, is subject to debate, as is the date when it will happen.

In a recent interview with Inverse, Stanford University business and energy and earth sciences graduate student Damien Scott provided his definition of singularity: the moment when humans can no longer predict the motives of AI. Many people envision singularity as some apocalyptic moment of truth with a clear point of epiphany. Scott doesn’t see it that way.

“We’ll start to see narrow artificial intelligence domains that keep getting better than the best human,” Scott told Inverse. Calculators already outperform us, and there’s evidence that within two to three years, AI will outperform the best radiologists in the world. In other words, the singularity is already happening across each specialty and industry touched by AI — which, soon enough, will be all of them. If you’re of the mind that the singularity means catastrophe for humans, this likens the process for humans to the experience of the frogs placed into the pot of water that slowly comes to a boil: that is to say, killing us so slowly that we don’t notice it’s already begun.

Continue reading “Human-Level AI Are Probably A Lot Closer Than You Think” »

Deep learning owes its rising popularity to its vast applications across an increasing number of fields. From healthcare to finance, automation to e-commerce, the RE•WORK Deep Learning Summit (27−28 April) will showcase the deep learning landscape and its impact on business and society.

Of notable interest is speaker Jeffrey De Fauw, Research Engineer at DeepMind. Prior to joining DeepMind, De Fauw developed a deep learning model to detect Diabetic Retinopathy (DR) in fundus images, which he will be presenting at the Summit. DR is a leading cause of blindness in the developed world and diagnosing it is a time-consuming process. De Fauw’s model was designed to reduce diagnostics time and to accurately identify patients at risk, to help them receive treatment as early as possible.

Joining De Fauw will be Brian Cheung, A PhD student from UC Berkeley, and currently working at Google Brain. At the event, he will explain how neural network models are able to extract relevant features from data with minimal feature engineering. Applied in the study of physiology, his research aims to use a retinal lattice model to examine retinal images.

Artificial intelligence has reached peak hype. News outlets report that companies have replaced workers with IBM Watson and that algorithms are beating doctors at diagnoses. New AI startups pop up everyday, claiming to solve all your personal and business problems with machine learning.

Ordinary objects like juicers and Wi-Fi routers suddenly advertise themselves as “powered by AI.” Not only can smart standing desks remember your height settings, they can also order you lunch.

Much of the AI hubbub is generated by reporters who’ve never trained a neural network and by startups or those hoping to be acqui-hired for engineering talent despite not having solved any real business problems. No wonder there are so many misconceptions about what AI can and cannot do.

Continue reading “Understanding the limits of deep learning” »

AI marketing…

By leveraging artificial intelligence, business leaders can better understand opportunities for customer experience improvement — AI-powered analytics platform, InMoment, expects to lead the charge.

“Bloomberg, an entrepreneur and former mayor of New York City, and Pope, a lifelong environmental leader, approach climate change from different perspectives, yet they arrive at similar conclusions.”

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These books will help you understand the trends you’re riding, what part of the business cycle you’re in, and what you’re up against.