Jack in the Box has become the latest American food chain to experiment with automation, as it seeks to handle staffing challenges and improve the efficiency of its service.
Jack in the Box is one of the largest quick service restaurant chains in America, with more than 2,200 branches. With continued staffing challenges impacting its operating hours and costs, Jack in the Box saw a need to revamp its technology and establish new systems – particularly in the back-of-house – that improve restaurant-level economics and alleviate the pain points of working in a high-volume commercial kitchen.
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