Salesforce has showcased new natural language features for enabling its Einstein AI platform to further simplify the work of sales agents, marketers and business leaders.
On ‘AI Day’ at the Dreamforce conference, members of Salesforce’s data science team demonstrated how Einstein Voice—an emerging speech interface—can be used to better access sales figures and projections, automate repetitive tasks, and receive business insights, including through Amazon’s and Google’s smart speakers.
Jim Sinai, Salesforce’s vice president of marketing, said in a keynote that Salesforce had been working on Einstein Voice for the last year to better deliver Einstein’s data discovery, deep learning and machine learning capabilities.
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