Chatbots are the “Swans of Bots”.
Chatbots, historically maligned as “weak AI,” are finally transforming from ugly duckling to beautiful swan. According to recent predictions, chatbots (#ConvComm) will be big. Like, Google-killing big, heralding the end of apps and search as we know it — or so proclaimed Forbes and The Wall Street Journal.
Much ink has been spilled. Startups are spawning and capital is flowing, even in these uncertain times. But what is a chatbot, and what can they actually do? Here are five myths debunked:
Myth No. 1: Chatbots and bots are the same thing!
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