Twitter executives misled federal regulators and the company’s own board about “extreme and egregious shortcomings” in its defenses against hackers and its meager efforts to combat bots, said a former chief security officer Peiter Zatko.

What happens inside Twitter?

The document describes Twitter as a chaotic and aimless company beset by infighting, unable to adequately protect its 238 million daily users, which include government agencies, heads of state and other influential public figures.