Matthew Hoare
Matthew Hoare
is Client Liaison Manager at Fujitsu.
Matt is a creative and analytical team player with excellent customer
focus and
communications skills. He is ITIL foundations (V3) certified with ten
years
experience in the Change, Configuration, Problem, and Incident
Management
areas of the Information Communications and Technology Industry for
multiple large corporates.
He is looking to develop a more robust (ITIL/Six Sigma/COBIT) business
analysis and process improvement skill set. He is keen to take on more
process
design and consultant roles and apply existing business and IT knowledge
in best practices to add value and provide timely, profitable solutions
to enterprise issues.
Matt is a person who thrives on challenges, problem solving, and new
learning
with a proven ability to resolve issues and produce results, under
pressure in highly complex, fast paced and changeable ICT environments.
Matt was previously Problem Manager at Fujitsu,
Change Coordinator at Ericsson, Problem Management & Change Control
Analyst at Citigroup,
Organizational Change & Database Analyst at Singtel Optus,
Senior Change Analyst at Reuters,
Project Support Analyst at Northgate Information Solutions,
Critical Incident Analyst at Westminster Primary Care Trust,
Lead Incident Analyst at KAZ, and Client Service Consultant
at Deloitte Australia.
Read his
LinkedIn profile.